Screen Recording for Support Teams

Resolve tickets with
a video, not a novel.

Create step-by-step video walkthroughs that customers actually follow. AI adds chapters, captions, and search — so support scales without hiring.

Get Started — It's Free

No credit card required

The Problem

Sound familiar?

Without Capso
With Capso

Writing step-by-step instructions with 20 screenshots takes longer than just fixing the issue yourself.

Record your screen walking through the fix. AI adds chapters and captions. Done in 60 seconds.

Customers reply with "I don't understand step 4" even after a detailed written guide.

A video walkthrough eliminates ambiguity. Customers see exactly what to click, where to go, and what to expect.

The same questions come in repeatedly. Your team answers them manually every single time.

Record once, reuse forever. Build a searchable video knowledge base. Link recordings to help center articles.

International customers struggle with text-only help docs. Language barriers slow resolution times.

AI-generated captions make your walkthroughs accessible. Visual instructions transcend language barriers.

Features

Everything you need, built in

Quick Screen Recordings

Record a step-by-step walkthrough in your browser. No editing needed — AI handles filler removal and cleanup.

Auto Chapters & Summary

AI generates timestamped chapters for each step. Customers jump to the exact part they need.

Transcript Search

Every recording is fully transcribed and searchable. Find the right walkthrough by keyword, instantly.

Embeddable Player

Embed walkthroughs in your help center, Zendesk, Intercom, or knowledge base. No redirects needed.

Password Protection

Restrict sensitive walkthroughs to specific customers. Share secure links with password or email verification.

View Analytics

See if customers watched the walkthrough. Track completion rates to improve your help content.

How It Works

Three steps. Zero friction.

1

Record the solution

Walk through the fix on your screen. Explain as you go — AI will clean up the filler and pauses.

2

AI adds structure

Chapters, captions, and a searchable transcript are generated automatically. Share-ready in seconds.

3

Send or embed

Drop the link in a support ticket, embed in your help center, or add to your knowledge base. Reuse forever.

Show, don't tell.

Stop writing 20-step guides. Record your screen, let AI add chapters and captions, and resolve tickets faster. Free to start.

Start Recording — Free

No credit card required