Resolve tickets with a video, not a novel.
Create step-by-step video walkthroughs that customers actually follow. AI adds chapters, captions, and search — so support scales without hiring.
Free plan · No credit card · Recording in under a minute
The old way costs you hours every week.
Writing step-by-step instructions with 20 screenshots takes longer than just fixing the issue yourself.
With CapsoRecord your screen walking through the fix. AI adds chapters and captions. Done in 60 seconds.
Customers reply with "I don't understand step 4" even after a detailed written guide.
With CapsoA video walkthrough eliminates ambiguity. Customers see exactly what to click, where to go, and what to expect.
The same questions come in repeatedly. Your team answers them manually every single time.
With CapsoRecord once, reuse forever. Build a searchable video knowledge base. Link recordings to help center articles.
International customers struggle with text-only help docs. Language barriers slow resolution times.
With CapsoAI-generated captions make your walkthroughs accessible. Visual instructions transcend language barriers.
Everything you need, built in.
Quick Screen Recordings
Record a step-by-step walkthrough in your browser. No editing needed — AI handles filler removal and cleanup.
Auto Chapters & Summary
AI generates timestamped chapters for each step. Customers jump to the exact part they need.
Transcript Search
Every recording is fully transcribed and searchable. Find the right walkthrough by keyword, instantly.
Embeddable Player
Embed walkthroughs in your help center, Zendesk, Intercom, or knowledge base. No redirects needed.
Password Protection
Restrict sensitive walkthroughs to specific customers. Share secure links with password or email verification.
View Analytics
See if customers watched the walkthrough. Track completion rates to improve your help content.
Three steps, zero friction.
Record the solution
Walk through the fix on your screen. Explain as you go — AI will clean up the filler and pauses.
AI adds structure
Chapters, captions, and a searchable transcript are generated automatically. Share-ready in seconds.
Send or embed
Drop the link in a support ticket, embed in your help center, or add to your knowledge base. Reuse forever.
Our first-reply resolution rate went up 40% after we started sending Capso walkthroughs instead of text instructions. Customers get it the first time.
Show, don't tell.
Stop writing 20-step guides. Record your screen, let AI add chapters and captions, and resolve tickets faster. Free to start.
Free plan · No credit card required
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